マスヤマ ヨリコ
Yoriko.MASUYAMA
益山 代利子
- 所属 松本大学 総合経営学部 観光ホスピタリティ学科
- 職種 教授
発表年月日 | 2002/05/23 |
発表テーマ | Capturing the Senior Market at Economy Hotel: Senior Customers' Perceptions of Hotel Attributes |
会議名 | Tourism in Asia: Development, Marketing and Sustainability, The Fifth Biennial Conference |
主催者 | The Hong Kong Polytechnic University, School of Hotel and Tourism Management |
学会区分 | 全国学会 |
発表形式 | 口頭(一般) |
単独共同区分 | 単独 |
開催地名 | Hong Kong S.A.R. |
発表者・共同発表者 | Yoriko Masuyama |
概要 | The growth of population age 65 and older has affected every aspect of the society in developed countries, presenting challenges and opportunities to lodging industry. Among many hotel brands, economy hotel chains have been proactive in capturing this rapidly growing senior market. This study aims to identify senior customers' beliefs concerning the important attributes in economy hotel selection. |